MOHAMMAD's CV
MOHAMMAD HASAN MALLA
Sales Team Leader | Retail Supervisor - Luxury & Fashion Retail
Profile summary
Accomplished Sales Team Leader and Retail Supervisor with 9 years of progressive experience in luxury and fashion retail across the GCC. Track record of delivering monthly sales targets between 110 and 120 percent while supervising teams, managing inventory control, and executing daily retail operations. Dedicated to building VIP relationships and driving team performance through structured training and clienteling.
Career highlights
Team Leadership and Coaching: Supervised a team of sales associates at Tryano, covering scheduling, onboarding, and day-to-day performance management.
Sales Target Achievement: Delivered monthly sales targets between 110 and 120 percent through luxury clienteling and commercial initiatives.
Retail Operations Management: Oversaw daily counter operations, inventory control, and compliance with premium brand standards.
Key skills
Professional experience
Directs daily counter operations and compliance with premium brand standards for the Ghawali Fragrance Counter at Yas Mall, reporting directly to retail management. Manages counter performance, inventory control, and CRM data application to maintain commercial standards.
- Supervises and coaches a rotating team of 2-3 sales associates, covering scheduling, onboarding, and day-to-day performance management.
- Consistently delivers 110-120% of monthly sales targets through advanced luxury clienteling and commercial initiatives.
- Trains team members on selling techniques, product knowledge, and customer service delivery, improving conversion rates and mystery-shopper scores.
- Analyzes performance metrics and prepares sales and KPI reports used directly in management decision-making.
Directed sales operations in Abu Dhabi, executing promotional strategies and managing direct consumer engagement across retail environments.
- Executed product demonstrations during major brand launches and mall activations to drive product awareness.
- Improved sales conversion rates through targeted consumer outreach and product presentations.
Executed international fashion retail operations within a high-volume store environment, multitasking across diverse store processes. Supported daily sales floor operations, managed stock organization, and executed visual merchandising updates according to brand guidelines. Contributed to team sales targets by delivering trend-aware customer service and styling recommendations.
- Executed visual merchandising updates and stock organization per brand guidelines.
- Delivered trend-aware customer service and styling recommendations to support store sales.
Education
Mathematics
Languages
Arabic · Native
English · Professional